Privacy Policy

Introduction

Welcome to DMF Group (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dmf-group.co.uk (“Site”).

Who We Are

DMF Group is a UK-based digital marketing agency providing paid social ads, PPC advertising, and SEO services. We are a data controller for the purposes of the UK General Data Protection Regulation (UK GDPR), which means we determine the purposes and means of processing your personal data.

Information We Collect

We may collect and process the following types of information about you:

1. Personal Information You Provide

  • Contact Information: Name, email address, phone number, and business details provided via contact forms.
  • Content: Any additional information you submit through forms or email correspondence.

2. Automatically Collected Information

  • Technical Data: IP address, browser type and version, time zone setting, and operating system.
  • Usage Data: Information about how you use our Site, including pages visited, time spent on the Site, and links clicked.
  • Cookies and Similar Technologies: See our Cookie Policy for more details.

How We Use Your Information

We use your personal information for the following purposes:

  1. To Provide Services: Responding to inquiries, providing requested information, and delivering our services.
  2. Marketing: Sending promotional emails about our services, subject to your consent where required.
  3. Analytics: Monitoring and improving our Site’s performance and user experience.
  4. Legal Obligations: Complying with legal and regulatory requirements.

Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

  • Consent: For sending marketing communications where consent is required.
  • Legitimate Interests: For business operations such as improving our Site and services.
  • Contract: To provide services you have requested.
  • Legal Compliance: To meet legal obligations.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  1. Service Providers: Trusted partners who assist us in operating our business (e.g., hosting, email delivery services).
  2. Legal Authorities: If required to comply with legal obligations.
  3. Analytics Providers: For website performance monitoring (e.g., Google Analytics).

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

Your Rights

Under UK GDPR, you have the following rights:

  1. Access: Request a copy of your personal data.
  2. Correction: Correct inaccurate or incomplete data.
  3. Erasure: Request deletion of your personal data (the “right to be forgotten”).
  4. Restriction: Restrict processing of your data.
  5. Portability: Receive your data in a structured, commonly used format.
  6. Objection: Object to processing based on legitimate interests or direct marketing.
  7. Withdraw Consent: Withdraw consent for processing where consent was required.

To exercise any of these rights, contact us at info@dmf-group.co.uk.

Data Security

We implement technical and organisational measures to secure your personal data, including encryption and secure servers. However, no system is completely secure, and we cannot guarantee absolute security.

International Transfers

If we transfer your personal data outside the UK or EEA, we ensure it is protected by appropriate safeguards, such as standard contractual clauses or equivalent mechanisms.

Cookies

Our Site uses cookies to enhance user experience and collect analytics data. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

DMF Group
Email: info@dmf-group.co.uk

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